Shipping & Returns


Payment via Invoice possible.

In our shop system you are able to pay via credit card or Paypal. 

If you'd like to get an invoice instead, please get in touch.


Worldwide delivery.
If you can't find your country during the checkout process, please get in touch.


Returns on Products

We will replace any defective item. However, before returning any defective product, please try to see if there are any other reasons you want to have an item replaced. Our products are unbreakable and cannot be destroyed unless you burn them.

The request should be submitted by email, and this will be reviewed for approval.

 

Refunds

1) If a physical product is involved (CD's, books etc...) - there will be a 10% restocking fee and the remainder will be issued as a gift certificate for the Pink Earth Shop.
 
2) For classes, workshops or other events a 25% cancellation fee will apply or a 50% fee if the cancellation occurs within 72 hours of the event.

The customer may receive a 100% refund if they choose to have a gift certificate and are not within that 72 hour window. If they are within that 72 hour window and will accept a gift certificate then a 25% cancellation will still apply.

There will be no refund at all if they simply are a “No Show”.

 

MP3 Refunds

Due to the nature of digital data, we cannot refund any MP3 or MP4 purchases. Please check audio help.
 
If you have any questions about your purchase, please send a mail.